Guest FAQ

What are check-in and check-out times?

Check-in is 3 pm to 9 pm. Check-out is 11 am or earlier.

Is the Inn dog friendly?

Yes! We welcome up to 2 dogs per room. The fee is $25 per dog, per stay. Please let us know when you book so we can reserve a dog-friendly room. Sorry, no cats due to staff allergies.

Is breakfast included?

When you book direct on our website, a hot breakfast for 2 is included each morning, served at Rick's Restaurant.

Is there a resort fee?

Yes, $18.95 per night, taxes included. It covers cruiser bikes, 24/7 coffee and water, Wi-Fi, and breakfast for 2 when you book direct.

Is parking free?

Yes. Free on-site parking, one space per room.

Where is the Inn located?

We're at 2525 North Palm Canyon Drive, near Racquet Club Road, minutes from the Palm Springs Aerial Tramway and the Uptown Design District. We're not affiliated with the Best Western Inn at Palm Springs on South Palm Canyon.

How do I get the best rate?

Book direct on our website and use promo code THRIVE for 15% off plus breakfast for 2. Military, veterans, first responders and healthcare workers can use code SERVICE for 20% off (show your service ID at check-in).